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Kinda sounds like they knows it’s ridiculous and suggesting a switch without outright doing so. Don’t oust their name.

Yes, you might still get the $1 referral tho

Frustratingly there’s a banner for a $29 plan at the top of this forum but when I click it it is for new activations only??? So you guys tricked me into getting a more expensive plan a while back and not dropping down will be worse than if I was a ne...

How do we even get through to a human to complain? Every link takes me to the bot. Does this count as an attempt to communicate?

Big miss, the “compensation” is pathetic and I will be looking to switch to somewhere else