I used the chatbot to top up funds this morning, so it definitely still has some functionality It likely depends on what you're trying to achieve and the complexity of it. If going straight to a ticket/Customer Support makes more sense or feels eas...
You can attempt another transfer by going to Profile > Transfer Phone Number and entering your Bell number. You will need to keep the Bell SIM card in to approve the transfer via text message. If it still does not work, or you did approve this last t...
You can also access some common phone-line features (such as adding top-ups via credit card) through the chatbot, and the chatbot can guide you to when a ticket is necessary.
