I am trying to switch my number from Fido to public. I entered my phone number to switch and fido account number. It loaded for a bit, then gave me the "SUBSCRIPTION NOT ACTIVATED" message and I cannot go back or do anything... Please help
I will explain the screen I am on.There is a Log Out in the top left, "step 6 of 6" in the middle" Then it says "Subscription not activated" "Something didn't go right while activating your subscription. Click below to contact a customer support agen...
I was in the middle of activating the eSim, and that is when the error popped up and I cannot go back. I have the public mobile app already, that is where I was registering my eSim.I have an iPhone 12, in the cellular tab in the settings it allows me...
Yes, I have the app downloaded and I entered all of my information. When I clicked activate it gave me the "Please wait a few minutes, do not close the app" message. Then after about a minute, it gave me the "SUBSCRIPTION NOT ACTIVATED" message.
