https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-MyAccount-and-Lost-Email/td-p/1139232Hi, Account locked as described by ray_chua and needing customer support to get access back.
Customer support, this is the account needing to be reset. Thanks for the DM to ray_chua but I understand it has to be done by the account holder for it to work.