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michelsavage966 · 11-14-2018

Bought Galaxy A5 at Staples in Frederiction, NB, last December. Unlocked, or so they said. Inserted PM card. Worked fine. Now moved to Thailand. Phone not working: need to have un lock code. Contacted PM twice, both times they said: it's Bell. Conta...

michelsavage966 · 08-20-2018

I have used only 377 MB on my 3 GB plan, yet, I cannot connect to internet. Auto messages on my phone say that I have exhausted the limits of my plan... On the PM website, in My Account, nothing shows in Add-Ons Usage. On my phone, I see Usage as 377...

michelsavage966 · 12-16-2017

New user. Trying to use my Visa card, and it kept saying that the card was declined. HOWEVER, 138$ was taken from that card, while the amount due was 120$. Not knowing that Public Mobile had cashed in 138$, I used another card, which took an addition...

michelsavage966 · 12-16-2017

Living in New Brunswick. Buying phone for my wife. So the account is in my wife's name. Trying to pay with my credit card based in Quebec. Does not work...

michelsavage966 · 11-14-2018

Contacted Samsung Canada. Chatted first time: unlock did not work. Chatted second time, new code worked. Why is it that Staples sold a phone qualified as "unlocked", and became locked as soon as I inserted PM card? Or what is already locked when i bo...

michelsavage966 · 08-20-2018

Thank you every one. I managed to get all the details of my usage since June 12 (I pay from the12th of the month for 3 months). Yes, indeed, I have used my 3 GB limit. Funny though. I now pay 40$ per month for 3 GB for 90 days, and there`s now a spe...

michelsavage966 · 01-19-2018

I got double billed too. They promised a refund within 15 to 21 days. After 33 days, still nothing depsite sending several private messages. Gregory sent a refund ticket number, but nothing happened on my credit card. Why such problems with such a si...

michelsavage966 · 12-16-2017

No, it's not the taxes, it's a glitch with credit card being declined but it's not declined in reality and it took my money. I paid again for the same service with a different card. Paid twice for the same thing on two different cards. Hope this gets...

michelsavage966 · 12-16-2017

Public Mobile took 138$ from my Visa Card (which they said was declined) and 138$ from my Mastercard. That's double the cost. I hope Public Mobile is better organized than that. How do I get my money back?????

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User Statistics

User Activity

Unlocking phone: Excrutiatingly painful

Data usage and interruption of Internet don`t match

Now wait a minute - money is not unlimited

Credit card declined

Re: Unlocking phone: problem solved

Re: Data usage and interruption of Internet don`t match

Re: double billed

Re: Now wait a minute - money is not unlimited

Re: Now wait a minute - money is not unlimited