I got similar response from CS. It is sad to say bye-bye to PM now. I moved to Freedom prepaid annual plan with more bandwidth and Canada-wide coverage.
I saw this annual plan from Freedom. Converting back to to monthly is $12.50 with high speed and a little higher data limit per average. Much better than my current plan $30/2GB at 3G speed. Network coverage is not good as PM though.
Here is my update. CS_agent offered me $34/50G plan, which I declined. I am current on $30/2GB plan. I want low cost with fast speed. Extra data limit does not work for me, due to work at home for most of the time.
I am on $30 / 2GB plane over 3 years. PM is so BAD on existing client.I saw this on Freedom today. It is time to move on. I like the plan including CANADA + USA
