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Fma15 · 12-30-2023

I did a speed test and the 5g speeds are lower than the LTE speeds. I have full bars of both and the 5G speeds are around 10-30 Mbps while the LTE speeds are around 100 Mbps. My phone is capable of 5G and my phone plan supports 5G, so I'm not sure wh...

Fma15 · 12-29-2023

I can't active my subscription.I followed all the instructions on the public Mobile app. I also wanted my current phone number to be transferred. After doing all the steps it tried to activate my account, but I got an error saying my subscription not...

Fma15 · 12-30-2023

I can see a Telus cell tower from my window, so I don't think its the distance. I'm ok with using LTE, but I would prefer to actually use my 5G

Fma15 · 12-30-2023

Yeah I sent a pm to CS_Agents and they fixed it for me

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Why is my LTE faster than 5G?

I can't activate my subscription

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