I am a new public mobile subscriber , transferred over few days after Christmas - lured by their great boxing day specials. The transfer itself went fine, including the porting of my mobile number - my phone works perfectly on the public mobile (...
Dear Community , wanted to let you know that my issue has been finally solved!! On Friday I sent yet another message to CS_Agent and this time they have answered after about 20 mins. I got in a back and forth message exchange with a support agen...
Dear community, still no answer from CS_Agent, even after the 3rd reminder I sent on Tuesday and my problem is still present. It is like CS_Agent is simply non-existent. Does Public Mobile care about its customers in any way? Seriously ... @JoChat...
Thank you @hTideGnow . Any method of escalation would be awesome. If the CS_agents don't respond - I really have no other idea what to do , the reason I have reached to the community. I understand this problem has a lower priority than someone n...
As I said in my previous post : everything works ( mobile phone) EXCEPT the my account web page . But because of that I cannot see my bills, usage, change payment method etc. And yes, they have been silent for over a week now in spite of sending 3...
@JoChat and I have same issue since late December. I personally sent numerous messages to the support agents via the link you have mentioned . They replied initially and we went through the basic client side troubleshooting with no progress - beca...
