Last June, my wife got the usual notification about 3G shutdown. She immediately bought a new phone, making sure it was on the whitelist and Volte compatible. Every month, Public Mobile adds a $5. surcharge. Every month we have to submit a servi...
The phone is a Moto G35, 2026 version. The model is on PM's whitellist. It can use Volte. It does not require a fallback to 3G. PM staff have acknowledged its compatability every month since June. And every month they add a penalty charge to the...
Your anger and frustration are certainly justified but please listen to what people are telling you. 1) There is no live service department for you to contact directly. PM's support depends entirely on email. There are no demands, pleas or threats an...
Don't know if this will help but if you can, log into your account on a desktop. I requested the same change and found it was not showing up in the phone app. However, the same page on a desktop acknowledged the upcoming change and gave a date.
