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Pierre_Papier

Hi all, I got this problem which doesn't seem to have occurred to anyone else. In my rewards page, it says my 'services are On Hold'.... as belowAs such, I can't do much with my rewards points. However, my phone line is working. I can make calls, tex...

Pierre_Papier · 11-30-2023

Hi everyone, first time here. I'm in a bit of a situation and wondering if anyone got experience.I lost my Public mobile sim card a week ago. I put the service on hold immediately to avoid security issues. Later, I bought a new sim card and followe...

Pierre_Papier

Why am I not supposed to use that link?And your 'solution' is exactly what I've been doing for the past week... to no avail. Otherwise I would not have been here.

Pierre_Papier

Thanks! Will try it.

Pierre_Papier

Wow thanks! Didn't know I can check it myself. And the result is "Unfortunately, this number isn't eligible to move to Koodo Mobile." I think there's something wrong on the PM side.

Pierre_Papier · 12-01-2023

Thank you for this! Contacted CS and they thought it was a faulty sim. I had to buy a new sim card. The CS was able to credit the sim card cost to my account though. New sim card works right away. Gosh never in a million years would I expect faulty s...

Pierre_Papier · 11-30-2023

Yes to both

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Rewards saying my 'Subscription On Hold', but actually not?

Switched to a new sim card, but no service?

Re: Rewards saying my 'Subscription On Hold', but actually not?

Re: Rewards saying my 'Subscription On Hold', but actually not?

Re: Rewards saying my 'Subscription On Hold', but actually not?

Re: Switched to a new sim card, but no service?

Re: Switched to a new sim card, but no service?