Yeah I've been getting different agents responding, but agreed some of this stuff seems like basic service stuff. I feel reinforced in wanting to cancel and get a refund. Trying to get proper responses (I understand time delays in responses right now...
Yeah I just asked again for them to process the refund on their end. This is already headache enough I don't want the further headache of filing a chargeback and having an investigation go through, thats an even longer turnaround.
Hey thereI put through a request for a refund and I'm currently in the process and going through it with customer support. Same as you maybe in the future I'll revisit them but not being able to use my service cause of a dependency of customer suppor...
Bought the plan on Saturday. Still can't access it and still haven't heard from support from my ticket or manage to get a hold of them on live chat (literally twice i've gone from being #1 in queue to back to 35+).Think I should just get a refund and...
