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Transferred from virgin mobile. I had a physical virgin sim and signed up for the new $20 plan on public with the esim...All went well. It has been more than 5 hours. Both the physical virgin sim and the public mobile esim are still showing up. I can...

Is this a scam by Telus?I made the jump to PM on November 24 for the black Friday deal. I managed to create an account and paid $35 which was taken instantly from my account.I have tried to login to the app and activate my esim and subscription. Ever...