Absolutely same problem for me. They charged me, disabled my freedom mobile simcard and now Im stuck in this state where I cant receive calls. Support doesn't respond as well, it have been almost 24 hours.
@softech for me it is physical SIM card. SIM card is already in the phone, it connects to a tower but can't receive calls or sms. Tried resetting network settings, switching from 4g to 3g in phone settings, restarted phone multiple times, nothing wor...
Same issue for me. Failed on last step (during activation and number transfer), noone even attempted to contact me, customer support basically doesn't exist - just random useless chatbot that sends 404 links.They just deactivated my old SIM and didn'...