We received this alert on one of our iPhones this morning as well, device was stuck on LTE for data and calls flipped to 3G.Reboot of the phone seems to have restored the service.Had tried turning the line on/off , reset carrier service, none of thos...
I just got mine late last week, was over charged six times when my activation looped.The agent would need to have opened an investigation and they should have provided you with a reference number for the investigation. If that did not happen, you wi...
This has happened to me as well on 2 new accounts I opened, as others have indicated you’ll need to open a ticket with Public Mobile and work through that piece, they’ll then open an investigation and provide you with a number. In both instances I w...
I actually have 2 tickets open with PM for 2 different accounts.One ticket was acknowledged and I am working with agents on for a few days for a similar issue to what you described and my card was overcharged 6 times (posted charges) for the same pla...
