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I moved from physical sim to an esim. I now need to change my phone and need to go back. I went to my profile and trying to update SIM card number but getting an error “Sorry, the SIM you entered is not valid.”.is this the right way to do it?

Hi everyone, I’m hoping someone from Public Mobile or someone familiar with the process can help clarify my situation. My phone number was disconnected only about two weeks ago. I contacted support to ask whether it could be recovered, and I was told...