I've activated, new sim card in, confirmation email for number transfer pending received. done all troubleshooting tips, service stil not working.can you help @CS_Agent ?Thank you!PS I've got a spare PM SIM here if needed
Thank you for your reply. Yes I did use the app, but it looks like the number transfer failed since Koodo sim and service is still working. I submitted a ticket to re-issue number transfer request.
Thank you for your reply. It looks like my number did not get transferred from Koodo, old sim is still working and 611 says Koodo Mobile. I submitted a ticket to request number transfer again.