I'm curious if you've had luck updating your credit card information since you've posted this. I'm curious because I'm in the same boat. I also need to do this, but the site has not accepted my attempts to do so yet. I did contact Customer Service...
The way to get help is by directly messaging a customer service rep. I think pressing the mail icon will bring you there (see enclosed photo, and note the mail icon which is beside the globe icon). For me, this icon brings you to the following URL:...
I have the same problem. I have tried logging into my account, pressing "Payments", then pressing "Manage Subscription", then pressing "Manage Payment Method", then filling in the new information for the credit card (basically updating the expiry da...
I have the same issue. My card is about to expire next month (November), so I tried to change it to my updated card which has an expiry date of 02/27. But, after entering the new information via the "Manage Payment Method" button, the site simply s...
