Community

rtughan · 04-28-2018

I'm having a data problem with my daughter's account. Last year when we signed her up, she got a referral bonus of 1.5Gb of data. Usage showed she was using it in addition to her regular 4.5Gb/90 day plan amount. Today she used up 4.5Gb. I checked on...

rtughan · 10-20-2017

I'm porting my number from Fido on an iPhone6 (unlocked) and I'm having some issues. I left the old Fido SIM in the phone until it went No Service. I inserted the PM SIM and it's showing Public Mobile on the phone with bars. I also go a message "Your...

rtughan · 10-20-2017

I replied too soon. I restarted the phone and everything is working now. Inbound and outbound calling is working. Carrier settings update popped up. And 4G data is up. Thanks everyone who responded. Nice to know that people are out there to support y...

rtughan · 10-20-2017

Thanks. I've used Hangouts before and I still have a land line at home (I have DSL but I haven't gone dry loop). Just a minor inconvinience in the scheme of things. Doesn't look like it will be solved today so it's likely Monday.

rtughan · 10-20-2017

Latest update. The number did port (good news) but technicalities are preventing it working (bad news). Could be a couple of hours, could be Monday. They've opened a ticket.

rtughan · 10-20-2017

Luddite, Thanks for the reply. The APN values I do see are isp.mb.com. At this point, I haven't had a notification of a carrier profile update yet. I tried turning LTE off but it still didn't connect on data (no 3G or LTE indicator).

rtughan · 10-20-2017

Thanks. When I get this resolved (and it will get resovled), I'll reply to the post on the fix and to close the thread.

Community

User Statistics

User Activity

Bonus data being used

Porting Issue

Re: Porting Issue

Re: Porting Issue

Re: Porting Issue

Re: Porting Issue

Re: Porting Issue