I need to get support on multiple data charges on phone, used by my son. The data is unused, and I would like the charges reversed (and data taken back). The chatbot gave me a support ticket link but it did not work.
Thanks the link to CS_Agent is useful, I did not see it anywhere prior. The real problem is there were multiple replies to a message that looks like below. What is weird is there is no time limitation on the reply. I hope to hear back from CS_Agent."...
