My case is still open with CCTS. PM objected, CCTS rejected the objection. PM had until Apr 11 to respond, they didn't. My complaint has been moved onto the next stage where a complaints resolution officer will be in contact with both parties. Have n...
That's exactly how they replied to my complaint. Good news the CCTS denied their objections. Not sure what happens now. Probably nothing but at least the CCTS is not letting it go easily.
Well I filed a complaint with CCTS. After sending a message to PM and they responded saying the same thing that compensation is data, and that the reward program is changing. With the nice customer service spin saying this is a great thing. Well leas...
Also disappointed with this news. I have referred many family and friends to PM over the years. For me the losing the autopay is a wash or close enough when I get the 5% back. And referrals are even between the two systems. The biggest problem for ...