Hey! When you log in, there should be a "Subscription and Add-ons" tab under the overview tab and you can choose to change the subscription from there. Looks like you can switch it to the Black Friday deal.
Hey, I just switched over from Koodo and the process went smoothly although it did lag a bit during the eSIM process. Did you try turning off the phone and turning it back on? It helped me activate my network when I did that after making the switch o...