I transferred my number from Fido to Public, I received Fido's confirmation of this but then I received a text from Public saying they are having trouble transferring my number, looks like an incorrect ESN/MEID was entered. How do I resolve this?
Yes, I have after I post the issue here and message the support from community. There was no call from PM as it said from the text message.I hope this help the people who got stuck during the number transfer (I think most people will)
One more question, the transfer was meant to be completed yesterday which is the last day of Fido billing cycle. I now see Fido got into a new bill cycle. I do not have contract with Fido but do I still need to cancel the service to get remaining day...
I can see my number is listed under current phone number. When I try "Transfer Phone Number" and I got "Phone number not eligible for port". Is it due to the phone number already transferred to Public so it disallow the transfer?
