I have an old data add-on that doesn't expire and I just purchased one that expires in a month. I'd like my data usage to be drawn from the one which expires rather than my old data add-on. How can I ensure this?
From what I've experienced here:On the $15/mo prepaid plan with 2GB x-mas data bonus (that doesn't expire) and 3gb data add-on purchased this month (that expires in 30 days), the 3gb data add-on was the first to be used after the data in the included...
I appreciate the positive attitude and I do hope that it uses the newer one, but there definitely was a change to how data add-ons are treated. I've been a subscriber for quite a while and data add-ons used to have the roll-over model, where you coul...
I see, that's unfortunate, especially as I don't want to use up the older one that doesn't expire (really thinking of moving away from public because of this change). How could I get support's eyes on this when it's just a chat bot?
