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Had the same issue with OnePlus 7T.  Tried all kinds of things but the final fix was the APN value should be all in capitals. SP.MB.COM. This was the only thing that worked for me.

This is ridiculous. I should be able to buy it when ever.  If i'm in the US for a month I'm stuck till it disappears.

how to i talk to public mobile and get them to fix this

I'm in the US.  Profile show that I have paid for both.  I believe twice and no data.

Did that.  It worked and expired and bought more.  But now doessn't work  My profile see that i have paid.