Hello, very frustrated! I can't login to my account because eversafe has my old mobile number that is no longer in use. When I hit resend code, the option to send via email does not come up. It keeps sending OTP to my old number. Can anyone help ...
Thanks again for the advice above but I tried all of it exactly like that and it did not work. I appreciate the feedback! Hoping CS will get back to me.
Hi there. Thanks for the advice! I tried both and did not work. Same problem. I can login the first time to Public but as soon as Eversafe pops up to complete the next verification, it's still sending to my old number and "resend" does not bring...
Hi there. I tried those as well. When I updated with my new mobile number, eversafe still was sending OTP to my old number. I've also tried to hit resend code many times and email option as never come up.