I agree that the expiration date on the "bonus data" should be removed. Why have an expiration date if it's meant to be a loyalty reward??? I don't even use all the data in my current plan, so the 30GB of bonus data that I received will hardly be to...
@Quark123 Recently, I also purchased 3GB data add-on thinking that it would stay active until I used it up. When I realized the next day that it would expire after 30 days, I contacted a customer service agent through Community (by sending a message...
I experienced the lost phone situation a few days ago myself . The suggestion from @Handy1 to send a private message would be good, except that you still need the verification code to sign in to the Community in order to send the private message. Ho...
