Nope, everything checks out. I was thinking it was a case of the wheels spinning but not getting anywhere sorta deal - especially doing this back and forth email. I had a paper weight of a phone for the last 5 months due to poor support from my last ...
Indeed, support team was able to solve the issue and followed up with a phone call to confirm. Was frustrated with them thinking this was a repeat that I had experienced with Bell -Virgin Mobile (My main reason for leaving). I went 5 months with on a...
I spoke with them, they will not offer a refund in this situation. Been with PM for 5 years and just wanted to set up a second account - service is lackluster.
I have recieved replies but as mentioned support is not understanding my issue. They are thinking the phone E-SIM card did not activate properly (Which is true) but they aren't looking at the reason why.
