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Is there no actual person that I can talk to that can help me switch my eSIM account to a regular SIM account. I can't sign into my actual account because it's saying since I lost my phone and had it marked as lost on find my I'm having to reactivate...

The last three weeks have been a headache, my new iPhone 14 ProMax was stolen from me, I've been made aware I have been paying my bills and my mother has double paid them as well. I would like to talk to someone to get those double payments worked ou...