I have received my SIM in the mail and am now trying to complete Step 4 to finish set up. I cannot see where to go next. I am using the online website as the App is not working on my phone.
Exactly this. So now I know I can't do the activation on the website, but the App is giving me grief on my phone which I'm pretty sure is an IPhone 6 or 7?? I have the App loaded, I cannot log in. As soon as I click 'log in', the alert comes up: "...