My kid lost their phone. I can't log in to my account because it sends a code to the phone that we don't have. How do I cancel this thing?? Thank you@CS_Agent
So I just did exactly this. Go to login page. Select forgot password. It will send a code to the email address and you can update the password.Try to login again and it will send a code to the phone again. Click on resend code and now there is an...
I wasn't sure, so tried to sign up. It seems that I did set it up, as I did on my other 2 phone accounts. I only get the text or voice message options to login. I can access the other accounts I set up.
I tried resending the code, but never gives the email option. I do have access to the email associated with it though.I've sent a private message to customer support.Thank you