Community

yes

I have tried all of the above. Don't know what is going on. Thanks for the suggestions!

Have tried both website and app. Can't even login on the app, it starts as if I am a new customer after clicking login and entering information. The website logs in, but the only thing I am able to access is community.

That's the problem, even after signing in and clicking on my account, nothing the page doesn't change..

I am unable to access portal to view account info, but able to access community? I login and it just routes back to the home screen.