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customer service agent have decided to ignore the private messages I sent for a refund to my credit card. I still do not understand how the telecom regulator can allow this to go on for years. The service is poor but it’s okay, I will port my line on...

I have not been able to create a trouble ticket for over 2 weeks, I keep getting 404 errors. The same thing when I try to send a private message to @CS_Agent.Second, I downgraded my subscription because I can't keep paying for this rubbish service. T...