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My wife and I both have our phones with Public. I have been able to renew the payments for my phone, but we have had no luck with my wife's phone. I don't know if her account has been terminated or if the info has just lost--but we can't connect to m...

We are trying to get account numbers for our two phones. One belongs to me and the other to my wife. When I try to go to profile on my wife's phone it just goes to me with the same account number. How can we get account numbers for each phone?