Every time I try for the $19 or the $29, I'm blocked. Is there a path around that? It keeps saying "Change Failed -- please try again or use a different payment method."Okay
I toggled back and forth between app and website on laptop for about 12 passwords attempts. Locked out 3 or 4 times.It seemed like I was unable to ask for support (with log in) unless I was already logged in.
I was unable to message anyone for support, because I was locked out. Then I'd wait and be still unable to log in. Thus I was unable to ask for help.Sigh ... Luckily I figured out out by going slowly and questioning every step.
That sounds a bit like my problem.Choosing a new password makes you ask for a 2-stage confirmation PIN again. If you misunderstand, you can end up choosing passwords over and over without realizing it. And locked out repeatedly, too, with no way to a...
Weird problem I was having yesterday with:Hadda choose a new passwordThen I got locked outThen I had NO way to ask for support, since the login/reset process has some tricky glitches that made me reset over and over, and got me locked out repeatedlyI...