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My mom’s phone plan didn’t auto-renew today, it’s saying her credit card has expired (which it has not). She went to the bank and they say her card is just fine. I tried manually paying on her account but it says “we’re not able to process your accou...

I have the $15 plan and I looked to see what plans are available to me and the cheapest is $34? That’s a huge jump! There’s nothing in between anymore?