Switched providers and got a new SIM card and everything, did the text prompts to port over my old phone number but got a text saying it was not completed.
PM customer service says: “I had the opportunity to review your account and found that the Port-in of your phone number was not completed because we did not receive authorization from your old carrier, but no worries, right now, I was able to resubmi...
BELL even texted me the transfer number text message within seconds and I replied “YES” and it apparently didn’t work. Just hope I can get my old phone # back as I’ve had it for 12 years
