All was resolved by a CSA (Kudos to Mary) on Saturday morning.She unlocked the account and generated a new phone number for me.Thanks to all here who gave me advice.
And now it's a posted charge.A charge has been posted by Public Mobile to my credit card account despite the sim failing to activate. I am also unable to access the Public Mobile account I created.
Thanks for your help.Here is the latest response from PM:"We can't reverse a charge, when there is no charge on the account, as mentioned multiple times. The bank is the only one that can reverse that amount, if it's still in pending. Please contact ...
Yes,Just happened to me.New Account, no port of old number also error 821. A pending charge appears on my CC account. Public CSA advised me to use another browser/device and start again. I said what about the pending charge to my CC card. He said tha...