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Acqua · 08-03-2017

Hi, Let's say I'm spending 17 days in the U.S. I notice that Public Mobile doesn't allow people to renew the exact same roaming plans before they expire. 1) At what exact time does a plan expire? 12 a.m. pacific standard time? 9 a.m. eastern standard...

Acqua · 07-25-2017

I sent the following private message to @CS_Agent, but if anyone can shed any light on this situation, I'd appreciate it. My Plan Expiry date is July 24th. I am still able to receive texts and calls despite my account being suposedly suspended. I'm p...

Acqua · 08-03-2017

Hi, Just to update this thread, I had a Public Mobile rep renew my U.S. add-ons manually for me. I was told they weren't positive that I would be able to renew them immediately as soon as my add-ons expired. Anyway, hopefully the self-serve site is u...

Acqua · 08-03-2017

Okay, well I sent a private message to @CS_Agent. I don't want my service to suddenly die. I'm in the U.S. right now. And my plan expires at 12 a.m. EST.

Acqua · 08-03-2017

@ShawnC13 wrote:@Acqua, the plan will expire at 12 am ET. So for example if you purchased the addon today 3 Aug 17 no matter what of day, it would expire 12 amET on the 13 Aug 17 Thank you. So would you expect that I can log in at 12 a.m. EST and re...

Acqua · 08-03-2017

@xCameron94x wrote:Also you cannot stack US roaming add ons of the same type, you will have to choose the US.Talk, Text and data bundle if you want data included. If you add another data add on, i dont think data will work.Stacking does work since I'...

Acqua · 07-25-2017

Thank you very much for all your help!

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