I have tried to resolve this. A phone was lost. Number number assigned to the new phone and Sim. I am being charged for the old number still. How do i shut down the old number so I am not being charged . That is a New number assigned. Apologies
This inactive number was my grandsons, not my personal. The new number is with public. His Mom could not remember the email linked to the original number when she replaced the phone and Sim. I think that may be the root of the problem. How to dete...
It is my grandsons account not my personal so just trying to resolve it as I pay. They were unable to get the number to transfer in mid Dec. So opted to get a new number. I have no account to access the old number. How else do I shut it down. Have tr...
