I’m unable to sign into my account. I wrote my password down to ensure it’s correct & even reset it. I got locked out of my account after trying. What now?
I’m unable to log in. I tried with private mode & followed the steps as mentioned. Could you remind me how to open a ticket? Is there anything keywords I should use? I don’t know what the issue is either.
No, I do not have a Telus account. Yes, I created a ticket & reset the password. I do not have my password saved in the browser. I’m not sure what this means ‘try to open ticket with PM support and have the password reset once.’
If my query has been moved to the original thread will there be a new response as the mentioned solution from 3 weeks ago did not solve the issue. I tried all the steps again today.
Is there a phone number to get support? I’m unable to sing into my account. I’m using safari from my phone to try to sign in. I cleared the cache, closed the browser, reset the password, tried in private mode & still no luck signing in. I tried this ...
I’m using safari from my phone to try to sign in. I cleared the cache, closed the browser, reset the password, tried in private mode & still no luck signing in.