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Patchio · 12-03-2022

I was browsing the internet this evening and noticed that both Chatr and Koodo (prepaid) now offer a $30/month 3G plan that comes with unlimited Canada wide calling, unlimited international text and picture messaging, and 3 GB of data (1 GB standard,...

Patchio · 12-01-2022

https://www.publicmobile.ca/en/on/holidayMore is Merrier with Public Mobile Connect more with 2GB of free dataThe holidays are a time to make and share memories. That's why we're offering 2GB of free data for all Public Mobile customers. Chat more wi...

Patchio · 05-21-2023

@GR Thanks for posting the screenshot with the fine print listing the price of an eSIM ($5). Good old Telus, they never squander an opportunity to squeeze some money out of customers, even when some of Public Mobile's direct competitors offer eSIM's ...

Patchio · 05-19-2023

@pm-smayer97 and @esjliv Based on this previous post, the ATU acronym seems to stand for "Automatic Top-Ups", so customers with Auto-pay turned ON should NOT be impacted by the scheduled maintenance. Edit to add: I didn't see that a response had be...

Patchio · 05-16-2023

@ruphail Yes, the self-serve My Account is down. When you get that particular message, it means the self-serve My Account has been taken offline due to overnight maintenance, which wouldn’t be an issue if there was some way a PM user could figure thi...

Patchio · 05-10-2023

@samwise1867 Not to generalize, but some of the CS_Agents don’t read all the information that you’ve provided when you submit a ticket regarding an issue. You often have to repeat the issue(s) that you’re currently experiencing even if you’ve already...

Patchio · 05-10-2023

@GCaissie Gillian, yes, PM is experiencing ticketing issues with the SIMon chatbot. If you want to reach customer support regarding your calling issue, you will need to contact them at the CS_Agent account via Private Message using the link below: ht...

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Is a $30/month 3G plan with 3 GB of data coming to PM soon?

More is Merrier (2022) is back

Re: Public Mobile Unlimited Data?

Re: Scheduled System Maintenance| May 23-24

Re: I can’t access my account page

Re: Account suspended - can’t reactivate despite credit balance

Re: Cannot make outgoing calls