Not sure how this can be fixed. The port request has been completed, my account is active, but I am still unable to receive phone calls or send texts. Can someone help with this?Thank you!
Hi-I activated my account yesterday but I am still not able to use phone or text. When I activated my account I don’t think my phone number was ported over from my previous carrier. I believe it had to be authorized but I can’t seem to get an answer ...
No I have phoned into porting centre and they confirmed that it was complete. Yes I did answer the text message from my old carrier. Service from the old carrier is no longer working.Any ideas about what I can do to resolve this?
