Please how on earth will I change my plan today from $35/month to $25/month? . Your online customer service is useless. I was asked to create My Account profile but help is not coming from your virtual assistance.
I need the phone number of customer service agent because I have used their link to chat with their virtual bots but they did not bring solution. The bot was telling me to contact customer agent.
I bought the sim since May at Walmart store and I have been using it. I only need to change my plan. I have never used self service account, I do not know about it. I tried creating one but nothing is working out. I am really sad.
