@modiste Any chance your scheduled auto-payment was for Friday, May 11th? If so, welcome to the club as a bunch of us were affected by the identical issue. If not, any chance your bill date was the 18th? Because I'm curious as to whether this is go...
Just to join the chorus, I also experienced this exact issue on May 12th. Was informed my auto-pay did not go through with a service disconnect, pushed through a manual payment, reviewed my credit card statement to identify the double-charge (both c...
