I'm roaming in the U.S. at the moment. I ran out of data (250mb) so I went to top up and mistakenly bought the 1GB add-on for Canada. How do I get that refunded?
In case anyone else is having this issue - I now have this across 4 different accounts I manage. (two kids, two grandparents - different credit cards) the only way to fix this on my own is to buy a voucher in store and apply it via 611. You can't do ...
Not to worry. You're trying to help - I really appreciate it. The phone works with other sim cards, but doesn't work with the public mobile sim card in it.
yup. The phone works. It's unlocked, so I tested it with another network and it works fine. It's always worthwhile to ask, but in this case - all my troubles seem to originate with the account, not the phone.
@Moderator_Team I'm having this problem on multiple accounts. I have two kids accounts that I manage, and one got de-activated this morning becuase it didn't autopay as it was supposed to. I've already done all of the suggestions in this thread. 1....
