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Hello I need to recover my password I need it urgently please help me Thank you in adavance for your help Cheers

Good afternoon, sorry for capital letters but I am really disapointed as a customer we had the same issues with this company in the past I been trying by phone now is day 7, nobody knows what to do, I have been trying to reach someone in this comunit...

 Good afternoon, please I need some help to have access again to my account I forgot the password and I have to make a payment to get my phone back, please If you can help me I would really appreciate. Thank you in advance. Best regards. Lily