Thank you softech for the detailed step by step help, but I could not even get into the first step "submit a ticket" page!First link got me "SIMon" robot; second link is this community link! Thank you but I have stopped trying, waiting for my agent's...
Thank you darlicious.For some reasons, I could not pass through the link you provided. I have given up trying.Still waiting for my agent to provide PIN.
I have tried your links but could only posted message in this public mobile community for help, could not get in the service support help from Public Mobile!Thank you for posting the links anyway.