I am trying to help my friend who's a senior and doesn't have a computer. He got a new phone and needs to transfer his number to the new sim. I'm having a really hard time and can't get in touch with a human. Can someone please help!
He had an existing public mobile flip phone. It stopped working so he had to get another one, and Koodo gave him a new sim card. That sim card needs to have his old number transtered to it. The sim card numbers that they are asking for aren't taki...