Hello. I have forgotten my password but whenever I try to reset it, it says ‘can’t login’. I know it’s the right email because I have emails from Public in the inbox. The email addresses are definitely matching.
I tried to open a ticket and when I put in all my details, it said it couldn’t verify my pin which is strange because I just used my pin through phone self serve a few days ago to buy US minutes. I sent a direct message to the user you suggested but ...
I actually am concerned about whether my service is still active, I can no longer do anything through calling 611 either. I was texting fine a few days ago and just bought US minutes and was using them as of a few days ago and now can no longer call ...
