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@esjliv Thanks for your reply, ... please kindly find my reply below...  "....We do not have access to your account, only Customer Support Agents do." ... My reply : Yes... I was redirected by the chatbot to raise question here. so I don't know how t...

Problem not solved !! will change to another carrier next month !!

I am using iPhone13 ProMax, I go only 1 signal bars when I sit next to windows.

sorry to say , its doesn't help by selecting 3g only., When I am sitting next to the windows, I can get very weak signal , but when I go into my kitchen ( about 10m from windows ) , I got no signal at all. My husband is using both Chatr and Rogers si...